What You Can Expect, Every Time
Two years of practice in Gosforth has shaped a clear set of standards: integrity at every interaction, the room set up for the family, and the kind of clinical care that holds up to scrutiny.
Families First, Always
Every decision, from how we space appointments to how we handle awkward 12-week positions, comes back to one question: what serves the family on the bed best? Integrity, good faith and a clear duty of care underpin every interaction, every transaction, every conversation.
Better Than Expected
GE Voluson hardware, an experienced sonographer, nine guest seats and a projector wall. None of that matters unless the experience itself feels warm, unhurried and human; and that's the bar we hold ourselves to on every booking.
A Team That Cares
We've built a small, steady team within the Numi Scan group, and we look after them so they can look after you. Pride in the craft, pride in the room, and a culture that doesn't cut corners when nobody's watching.
Always Improving
Two years in, we're still refining things. Equipment cycles, training updates, room layout, the way we explain measurements; all of it gets reviewed regularly so the offering keeps getting better, not stale.
Our Code of Practice
The same standards apply whether you've travelled in from Jesmond, Tynemouth or Ponteland: friendly service, clear explanations, no rushing, and a written record of everything we discuss.
How We Handle Your Data
Anything we hold on file, scan images, written reports, contact details, lab paperwork, is collected with your consent and stored under UK GDPR and the Data Protection Act 2018. Pregnancy data sits in the special-category bracket, which means tighter access controls, encryption at rest, and audit trails on every touch.
Your information is never sold and never shared with third parties without your explicit go-ahead. Pricing for every package, plus any optional extras, gets confirmed up front in writing; no surprises at the till.
Our full Privacy Policy sets out the legal bases, retention windows and your rights under GDPR.
Feedback Goes Straight to Us
We read every piece of feedback that comes through: the glowing ones (a fast-growing wall of five-star Google reviews since 2025 and counting) and the bumpier ones too. If something didn't sit right with your visit, please tell us. Concerns get a written response, usually within a few days, and we follow up to close the loop properly.
Frequently Asked Questions
Babies wriggle, sleep, hide their faces. It happens. If position prevents us from confirming gender on a gender determination scan or capturing the face on a 4D HD Live bonding scan, we'll bring you back for a free re-scan within two weeks (Monday to Friday). The sonographer will try every angle, walking break and cold-drink trick during the original appointment first.
Move or cancel a booking up to 24 hours before the appointment and we'll shift your 40% deposit straight onto a new slot. Inside that 24-hour window, the deposit is non-refundable; that's how we keep things fair to other expecting families who'd have taken the time. Late arrivals on the day fall under the same policy.
Aim for fifteen minutes early, it gives you time to settle, sign the consent form and use the loo. Even a small late arrival usually means a shorter scan because the next family's already on the way in. Very late, and we'll need to rebook. A quick phone call to 0191 380 0402 if you're stuck always helps.
Our clinic is CQC-regulated and fully GDPR-compliant. Scan images, written reports and your contact details sit in encrypted, access-controlled systems; never sold, never passed on without your consent. Lab tests like our NIPT Test go to UKAS-accredited UK labs only, with anonymised samples and secure courier transport. Our full Privacy Policy walks through every layer of it.
Private scans like ours are reassurance-led and non-diagnostic; they sit alongside your NHS care, never in place of it. If anything we see warrants further investigation, the sonographer will tell you carefully on the day and direct you to your midwife, GP or hospital pathway. Our NHS vs private comparison guide explains how the two layers work together.